• Universiti Malaya Library
  • query_perpustakaan@um.edu.my
  • +603 79567800

Not finding what you need in our collection?

What Is Publication Supply Service ?

Publication Supply Service is a service whereby user can make a request to borrow books or receive documents from another library when the required material is unavailable at Universiti Malaya Library. This service is offered through Inter-Library Loan (ILL) service (books) and Document Supply Service (article journal, book chapter and conference paper).

Who Can Request ?

  • UM’s Academician | 30 Free quota per year
  • UM’s Postgraduate students (PhD) | 20 Free quota per year
  • UM’s Postgraduate students (Master) | 10 Free quota per year
  • UM’s Undergraduate students (Final year ) | 6 Free quota per year

**Quota is deducted based on each application. Please check for the availability of the item at Pendeta UM and A-Z Online Databases before making a request. Unused free quota cannot be carried forward to the next year. Any additional requests beyond the free quota are subject to payment. For ILL (Books) from international partner libraries, postal/delivery charges will apply (Refer Charges-International Institution)


Interlibrary Loan does allow renewals if permitted by the lending library. Renewal requests may be submitted via email and must be made before the due date. Renewals made on the due date and after will not be permitted.

Fines for overdue / Lost of books

The patron/requestor is responsible for payment of any fines/fees assessed by the supplying library as a result of returning late / lost the book. Any additional request above this free quota is subjected to payment as billed by supplying libraries. If you have exceeded the quota of free request, subsequent request are charged as below :



  • Document charges : RM 20.00 + Supplier charges


  • Loan charges : RM50.00 + RM10.00 Processing Fee
  • Renewal : RM10.00


Document: Supplier charges



Postal/Delivery Charges: RM100.00



Mohammed Zaki Abd Rahman

Senior Librarian
No.Tel: +60379676516
Email: illlawpum@um.edu.my


Aruna J.E Thambidorai


Senior Librarian
No.Tel: +60379673357
Email: ill@um.edu.my


Mohamad Rizar Mosbah


Senior Librarian
Tel.No: +60379674961
Email: ill_medical@um.edu.my

Last Update: 21/05/2024