The policy applies to the Central Library only. Please refer to loan policy and eligibility at the branch libraries and special libraries web pages.
| Category of Members | Open-shelf Books | Academic Reserve Items | Free range reading collection | Late return penalty |
|---|---|---|---|---|
| STAFF | ||||
| STUDENT | ||||
| OTHERS | ||||
| Academic Staff (Full-time/Temporary) | 60 items/ 60 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| Academic Staff (contract/ visitor) | 35 items/ 60 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| Academic Staff (part-time) | 15 items/ 60 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| Administrative & Professional Staff | 35 items/ 60 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| General Staff | 14 items/ 60 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| Undergraduates | 20 items/ 30 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| Undergraduates (final year) | 25 items/ 30 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| Diploma | 20 items/ 30 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| Postgraduates - PhD/ Masters | 30 items/ 30 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| Researcher (Salary No. & Appointed by BSM) | 30 items/ 60 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| Exchange Student (More than 6 Months) | 12 items/ 30 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| UMCCED (Full time only) | 20 items/ 30 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| External Members | ||||
| Alumni/Non-Alumni (with deposit) | 2 or 4 items/ 14 days | 1 item/ 3 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| Professor Emeritus (UM) | 20 items/ 90 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
| UM Pensioners | 4 items/ 30 days | 1 item/ 7 days | 2 items/ 14 days | RM0.50 per day (open shelf books) |
Open shelves collection can be renewed three (3) times unless they have been reserve by other users. Renewals can be done by telephone, email or online. See Tutorial: Materials Online Renewal: Terms and Condition.
The Book Pickup Service enables registered members of UM Library to place requests and collect available item(s) from the UM Library collection. This service is exclusively for items listed as "Open Shelf" in the online library catalog, accessible at Pendeta website. Members can pick up their requested items at the designated Service Counter.
Click here to fill in the form.
Books on a loan may be reserved. Reservations are made at the Service Counter. Online reservation also can be done at Pendeta Discovery. Make sure you login to My Account. See Tutorial: Materials Online Reservation : Terms and Conditions
If an item cannot be located and is not in circulation, the staff at the reference desk will be able to assist. To obtain this service, a green search card will have to be filled. A book search would normally take 3 working days. Users will be notified when the item is found or a search is completed.
| Category | Rates | |
|---|---|---|
| Open Shelf/Books | Academic Reserve Items | |
| All Students | 50 cents / Day | 50 cents / Day |
| Academic staff, Administrative staff, external members | 50 cents / Day | 50 cents / Day |
| Visitors | Not Applicable | Not Applicable |
Users who are charged with late return penalty may submit a fine reduction request, subject to the following conditions:
1. Appeal must be made in writing on a reasonable basis.
2. The late return penalty must be more than RM50.00 for Students and RM100.00 for Staff and other membership categories.
3. Appeal approval can only be given once.
Lost materials or materials not returned upon expiration of membership will be the responsibility of members. Members will be required to replace or pa y twice the cost of replacing the books (based on the current market value of lost i tems) or subject to a minimum charge of RM50.00 per book for local publication and RM120.00 per book for foreign publication or whichever is higher.
We shall help you by keeping track of your borrowed or requested items. Do not reply as all of our automatic emails are originate from the library system. Email is a courtesy, not receiving email doesn’t exempt you from fines on overdue items. The email will be sent to the registered email in your library account.
| Notification | Email Sent | Date Send |
|---|---|---|
| Alert Notice | Your borrowed items are due soon. Please ensure the items are renewed or return on time to avoid overdue charges. | 6 days before the item is due |
| 1st Overdue Notice | The library materials are overdue. Please return them. | 1 day after the due date |
| 2nd Overdue Notice | The library materials are still overdue even though a notice was sent to bring your attention. Overdue charges continuing to accrue. Please return the materials and pay the fines associated with this items. | 7 days after the due date |
| E-mail Alert | If the library materials are still overdue after all the automatic Alert Notice & Overdue Notices sent to bring your attention | Within 60 days after the due date. |
| Claimed Notice | The library materials are still not returned after we sent you an overdue materials email alert | Within 60 days after the due date. |
Any student who doesn’t returned the book after its overdue date will be penalized and they are barred from convocation. For staff, their salary will be deducted upon their completion of service.
Assistant Chief Librarian
No.Tel: +60379673300
Email:mzaki@um.edu.my
Senior Librarian
No.Tel: +60379676515
Email:azrizal@um.edu.my
Senior Librarian
No.Tel: +60379674961
Email:rizar@um.edu.my
Last Update: 18/11/2025