• Universiti Malaya Library
  • query_perpustakaan@um.edu.my
  • +603 79567800
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Borrowing Privilege

  • Open shelf collection can be borrowed by all registered members according to the Library circulation policy.
  • Reference, journal and closed stack collection are not available for loan.
  • Service Counter provides loans, returns, renewals and reservations services.
  • Borrowing period for Academic Reserve Collection is 7 days for 1 book for students and staffs.
  • All materials at Za'ba Memorial Library cannot be borrowed out by the user, only borrowed for internal reading.
  • Reference Collection Materials may not be borrowed except for urgent reasons by the academic staff only.
  • The library reserves the right to recall books for office use after two weeks of borrowing.


Borrowing policy

The policy applies to the Central Library only. Please refer to loan policy and eligibility at the branch libraries and special libraries web pages.

Category of Members Open-shelf Books Academic Reserve Items Free range reading collection Late return penalty
STAFF
Academic Staff (Full-time/Temporary) 60 items/ 60 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)
Academic Staff (contract/ visitor) 35 items/ 60 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)
Academic Staff (part-time) 15 items/ 60 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)
Administrative & Professional Staff 35 items/ 60 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)
General Staff 14 items/ 60 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)
STUDENT
Undergraduates 20 items/ 30 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)
Undergraduates (final year) 25 items/ 30 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)
Diploma 20 items/ 30 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)
Postgraduates - PhD/ Masters 30 items/ 30 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)
OTHERS
Researcher (Salary No. & Appointed by BSM) 30 items/ 60 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)
Exchange Student (More than 6 Months) 12 items/ 30 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)
UMCCED (Full time only) 20 items/ 30 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)
External Members
Alumni/Non-Alumni (with deposit) 2 or 4 items/ 14 days 1 item/ 3 days 2 items/ 14 days RM0.50 per day (open shelf books)
Professor Emeritus (UM) 20 items/ 90 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)
UM Pensioners 4 items/ 30 days 1 item/ 7 days 2 items/ 14 days RM0.50 per day (open shelf books)


Borrowing Regulations

  • Access to A-Z Online Databases and remote access of e-resources are restricted to UM staffs and students only.External members ;Alumni and public may view the e-resources onsite with or without charges.
  • Access and borrowing privileges are not transferable. Borrowers are not permitted to borrow or renew on behalf of other members.
  • Members intending to borrow library materials must produce their matriculation/membership card at the Service Counter.


Renewals

Open shelves collection can be renewed three (3) times unless they have been reserve by other users. Renewals can be done by telephone, email or online. See Tutorial: Materials Online Renewal: Terms and Condition.


Book Pickup Service (BPS)

The Book Pickup Service enables registered members of UM Library to place requests and collect available item(s) from the UM Library collection. This service is exclusively for items listed as "Open Shelf" in the online library catalog, accessible at Pendeta website. Members can pick up their requested items at the designated Service Counter.

Click here to fill in the form.


Reservation

Books on a loan may be reserved. Reservations are made at the Service Counter. Online reservation also can be done at Pendeta Discovery. Make sure you login to My Account. See Tutorial: Materials Online Reservation : Terms and Conditions


Locating Library Materials

If an item cannot be located and is not in circulation, the staff at the reference desk will be able to assist. To obtain this service, a green search card will have to be filled. A book search would normally take 3 working days. Users will be notified when the item is found or a search is completed.


Overdue Fines

How to pay overdue fines? Click here

Category Rates
Open Shelf/Books Academic Reserve Items
All Students 50 cents / Day 50 cents / Day
Academic staff, Administrative staff, external members 50 cents / Day 50 cents / Day
Visitors Not Applicable Not Applicable

Users who are charged with late return penalty may submit a fine reduction request, subject to the following conditions:

1. Appeal must be made in writing on a reasonable basis.
2. The late return penalty must be more than RM50.00 for Students and RM100.00 for Staff and other membership categories.
3. Appeal approval can only be given once.


Charges for Materials Not Returned

Lost materials or materials not returned upon expiration of membership will be the responsibility of members. Members will be required to replace or pa y twice the cost of replacing the books (based on the current market value of lost i tems) or subject to a minimum charge of RM50.00 per book for local publication and RM120.00 per book for foreign publication or whichever is higher.


Notification

We shall help you by keeping track of your borrowed or requested items. Do not reply as all of our automatic emails are originate from the library system. Email is a courtesy, not receiving email doesn’t exempt you from fines on overdue items. The email will be sent to the registered email in your library account. 

Notification Email Sent Date Send
Alert Notice Your borrowed items are due soon.
Please ensure the items are renewed or return on time to avoid overdue charges.
6 days before the item is due
1st Overdue Notice The library materials are overdue.
Please return them.
1 day after the due date
2nd Overdue Notice The library materials are still overdue even though a notice was sent to bring your attention.
Overdue charges continuing to accrue. Please return the materials and pay the fines associated with this items.
7 days after the due date
E-mail Alert If the library materials are still overdue after all the automatic Alert Notice & Overdue Notices sent to bring your attention Within 60 days after the due date.
Claimed Notice The library materials are still not returned after we sent you an overdue materials email alert Within 60 days after the due date.

Any student who doesn’t returned the  book after its overdue date will be penalized and they are barred from convocation. For staff, their salary will be deducted upon their completion of service.


CONTACT

 
Jane

Mohammed Zaki Abd Rahman

Senior Librarian
No.Tel: +60379676516
Email:mzaki@um.edu.my

Mike

Noor Hasanah Mohd Hanafi

 

Senior Librarian
No.Tel: +60379673357
Email:mnoorhasanah@um.edu.my

John

Mohamad Rizar Mosbah

 

Senior Librarian
No.Tel: +60379674961
Email:rizar@um.edu.my

Last Update: 13/02/2024