• Universiti Malaya Library
  • query_perpustakaan@um.edu.my
  • +603 79567800


User Services Section is responsible in providing effective services in meeting the needs of users,  fulfill users satisfaction and also providing current information to users. The services provided to users are library material’s transaction (loan, return, renew, reserve), Interlibrary Loan and Document Delivery, Library user’s Registration (internal user, external user), Information Desk Services and Services for locating  unfound library materials.


  • Library material’s transaction (loan, return, renew, reserve)
  • Interlibrary Loan and Document Delivery
  • Library user’s Registration (internal user, external user),
  • Information Desk Services
  • Borrowing of Microfiche & Microfilm
  • Borrowing of Kindle
  • Audio Visual ( Borrowing, viewing movies)

The Team

Name Position Email Phone. No Profile Image
Shamsiah Abu Bakar Assistant Chief Librarian, HOD sham@um.edu.my +60379673300
Amir Hamzah Alias Senior Librarian amirhamzah@um.edu.my +60379673357
Noor Hasanah Mohd Hanafi Senior Librarian mnoorhasanah@um.edu.my +60379673357
Aruna J.E Thambidorai Senior Librarian aruna@um.edu.my +60379673357
Faridah Salleh Assistant Librarian faridahsalleh@um.edu.my  +60379673503
Mohd Samsul Ismail Assistant Librarian mohdsamsul@um.edu.my  +60379673354
Faizal Rosli Senior Librarian Assistant a4faizal@um.edu.my  +60379677765
Zulkifli Manap Senior Librarian Assistant  zulmanap@um.edu.my +60379673373
Khairul Rijal Sapiee@Hamdan Senior Librarian Assistant khairulrijal@um.edu.my +60379673373
Lingeshwaran Duray Selvam Senior Librarian Assistant lingeshmanu@um.edu.my  +60379673373
Mohd Asri Jumaah Senior Librarian Assistant mohdasri@um.edu.my +60379673373
Nor Hafiza Shadan Senior Librarian Assistant fiza_shadan@um.edu.my +60379677765
Suhaimi Mohd Isa Senior Librarian Assistant mie_03@um.edu.my +60379673373
Muhammad Arif Kamaruddin Senior Librarian Assistant marif@um.edu.my +60379673373
Mohd Rizduan Md Yunos Librarian Assistant  rizd1@um.edu.my +60379673373
Mahazir Al Hafiz Mat Som Librarian Assistant  mahazir@um.edu.my +60379673373
Aidil Mohd Sih Librarian Assistant aidil@um.edu.my +60379673373
Syakiir Mohd Rahman Librarian Assistant  syakiir@um.edu.my +60379673373
Mohd Nizam Ramli Librarian Assistant  mnizam9@um.edu.my  +60379673373
Zulkhairi Mohd Noor Librarian Assistant gti_boyz@um.edu.my +60379673373
Gopy Satishvaran Sarvana Librarian Assistant gopy@um.edu.my +60379673373

Kanagaraja Manerajo Librarian Assistant kanagaraja@um.edu.my  +60379673373

Mohd Syahedan Pati Khan Librarian Assistant edan@um.edu.my +60379673373
Nazirul Mubin Hamzah Librarian Assistant nazirulmubin@um.edu.my +60379673373
Abang Mohammad Luqman Abang Hasdi Librarian Assistant abgmohdluqman@um.edu.my  +60379673373
Chemat Bin Keling Administrative Assistant awangs@um.edu.my +60379677765
Ismanizam Che Ismail Operational Assistant nizam75@um.edu.my +60379673293

Rahkinaizol Abdul Rahim Operational Assistant r_zol@um.edu.my +60379673354

Hafizhoh Ismail Operational Assistant fiza@um.edu.my +60379673293

Last Update: 07/05/2024