BORROWING & RETURNING
More details about borrowing policy, refer to the Table of Borrowing Privilege. The policy applies to the Central Library only. Please refer to loan policy and eligibility at the branch libraries and special libraries web pages.
Open shelves collection can be renewed three (3) times unless they have been reserve by other users. Renewals can be done by telephone, email or online. See Tutorial: Materials Online Renewal: Terms and Condition.
Books on a loan may be reserved. Reservations are made at the Service Counter. Online reservation also can be done at Pendeta Discovery. Make sure you login to My Account. See Tutorial: Materials Online Reservation : Terms and Conditions
If an item cannot be located and is not in circulation, the staff at the reference desk will be able to assist. To obtain this service, a green search card will have to be filled. A book search would normally take 3 working days. Users will be notified when the item is found or a search is completed.
Users who are charged with late return penalty may submit a fine reduction request, subject to the following conditions:
1. Appeal must be made in writing on a reasonable basis.
2. The late return penalty must be more than RM50.00 for Students and RM100.00 for Staff and other membership categories.
3. Appeal approval can only be given once.
Lost materials or materials not returned upon expiration of membership will be the responsibility of members. Members will be required to replace or pa y twice the cost of replacing the books (based on the current market value of lost i tems) or subject to a minimum charge of RM50.00 per book for local publication and RM120.00 per book for foreign publication or whichever is higher.
We shall help you by keeping track of your borrowed or requested items. Do not reply as all of our automatic emails are originate from the library system. Email is a courtesy, not receiving email doesn’t exempt you from fines on overdue items. The email will be sent to the registered email in your library account.
Any student who doesn’t returned the book after its overdue date will be penalized and they are barred from convocation. For staff, their salary will be deducted upon their completion of service.